Prince Diamonds, Lithonia, GA
Prince Diamonds is a distinguished jeweler located in Stonecrest, Georgia, specializing in custom engagement rings and a wide variety of fine jewelry. The store is situated at 2929 Turner Hill Rd, Ste 1400, Stonecrest, GA 30038, and can be reached at (770) 482-2148. With over 64 reviews, Prince Diamonds has garnered positive feedback for its exceptional customer service and high-quality craftsmanship.
The team at Prince Diamonds, including notable staff members like Danny, is dedicated to helping clients create beautiful engagement rings that suit their personal styles. Customers have praised the store for its extensive selection of jewelry and competitive prices. Engagement ring design is a particular highlight, with many reviewers emphasizing the creativity and customization options available, ensuring that each piece is unique to the individual.
However, there are some concerns noted in the reviews. While many customers are pleased with their purchases, there have been instances of issues with the integrity of certain pieces, leading to customer dissatisfaction with repairs and services. This creates a mixed sentiment for some shoppers, balancing the enthusiasm for unique designs with caution regarding durability.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Customers appreciate the welcoming atmosphere and how the staff makes them feel valued, with many noting the helpfulness and knowledge of the staff in guiding them through the engagement ring selection process. However, several reviews express frustration with repairs and product longevity.
Best Review:
Ray Murray highlights the fantastic quality and service at Prince Diamonds, emphasizing both the pricing and the cleaning services provided, which contribute to a great overall experience.
Worst Review:
Mike Hill shares dissatisfaction regarding customer service and aggressive sales tactics, expressing disappointment in the lack of attentive service during his visit.
Hours of Operation:
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
