Don Jose's Jewelry, located at 1621 N Broadway, Santa Maria, CA 93454, is a well-regarded jeweler specializing in the creation of engagement rings and offering a range of jewelry services. With a dedicated team and over 26 years of experience, the store prides itself on customer service and craftsmanship. Known for its custom jewelry creation, Don Jose's provides services including jewelry and watch repair, making it a comprehensive destination for all jewelry needs.
The store operates under the ownership of Jose Cardenas, who emphasizes a warm, family-oriented atmosphere with a friendly staff. Reviews indicate a high degree of customer satisfaction, particularly regarding the intricate engagement ring designs and attentive service.
Operating hours are as follows:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: Closed
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: 10:00 AM - 5:30 PM
Overall Sentiment from Online Customer Reviews:
The general response atmosphere from the 81 reviews observed indicates a generally positive sentiment, with approximately 80% positive, 15% neutral, and 5% negative feedback.
Highlight Reviews:
Best Review: A customer praised the staff's ability to create a custom wedding band with family heirlooms, expressing admiration for both the quality of work and the outstanding customer service provided by Jose and his team.
Worst Review: One reviewer highlighted a negative experience, describing the owner’s wife as rude, which overshadowed the positive interaction they had with a staff member.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 81
Store Phone Number: 8059288200