Medina Jewelers, located at 2530 S Broadway Ste E in Santa Maria, CA, is a charming family-owned jewelry store known for its custom engagement ring services. In Santa Barbara County, this boutique gem has garnered a loyal clientele thanks to its exceptional craftsmanship and personalized customer attention.
Armando Medina, the owner and skilled bench jeweler, has built a reputation for his attentive, friendly demeanor and strong commitment to customer satisfaction. Many patrons appreciate how he guides them through the design process, ensuring every detail aligns with their vision. Reviews frequently highlight the store's selection of handcrafted pieces and the dedication Armando shows, often treating clients like family. While the majority of feedback is overwhelmingly positive, a handful of customers have reported issues, particularly relating to communication and service delays.
Customer Sentiment: Approximately 80% of customers are very satisfied, while 15% have expressed neutral feelings, and 5% have encountered issues.
Opening Hours:
Monday to Friday: 10:30 AM – 6:00 PM
Saturday: 10:30 AM – 5:00 PM
Sunday: Closed
Best Review: Michael praised the outstanding service and attention to detail when having his antique watch battery replaced, noting the professional interaction he had with Armando.
Worst Review: Annie found the service lacking, stating that her fiancé received no assistance while trying to have his ring sized, ultimately leading her to decide against returning.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.