Don's Estate Jewelry and Coin, located at 34507 Pacific Hwy S Ste 1, Federal Way, WA 98003, offers a comprehensive range of services that include buying, selling, and pawning jewelry, coins, and other valuable items. With a specialty in engagement ring creation, this family-owned business has been a trusted source since its establishment in 2009. Customers can expect a welcoming atmosphere, with knowledgeable staff members who provide fair evaluations and assistance with jewelry repairs and firearm transfers.

The store is open Monday to Friday, from 10 AM to 6 PM, and is currently closed on Saturdays and Sundays. The owner, Don Rand, and his team are noted for their honesty and excellent customer service, making efforts to ensure that clients feel respected and valued. However, some customers have reported feeling undervalued during their transactions, indicating a discrepancy in customer experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

A total of 93 reviews were analyzed to provide this overview.

Best Review: A customer mentioned the welcoming atmosphere and how the staff offered knowledgeable assistance with evaluating their items, leading to a positive impression of the store's integrity and customer service.

Worst Review: Another customer expressed disappointment over feeling undervalued during a transaction, feeling that the offer provided for their jewelry was much lower than they expected, leading to a lack of trust in the pricing practices.

Opening Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: Closed
- Sunday: Closed

Staff Members Mentioned:
- Don Rand

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.