Treasure Island Jewelers is a reputable jewelry store located in Federal Way, WA, known for its extensive engagement ring creation services. The store is situated at 1928 S Commons E2, Federal Way, WA 98003, and can be contacted at (253) 839-8554. Operating hours are Monday to Friday from 9 AM to 5 PM and Saturday from 9 AM to 2 PM. The store is recognized for offering jewelry and watch repair services, making it a one-stop destination for customers seeking quality jewelry and attentive service.

Upon reviewing 38 customer reviews, the consensus highlights a mix of experiences. Many customers express satisfaction with the quality of jewelry and the helpfulness of the staff, praising the personal attention received when creating unique engagement rings. Notably, some customers have mentioned the store's reasonable prices and the expertise of sales staff during the purchasing process.

However, some negative feedback has been noted regarding certain customer service aspects, particularly concerning timely communication and service execution. A few customers experienced issues with repairs and product quality, indicating a need for improved service consistency.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a moderate positive atmosphere around the store. Approximately 60% of the reviews reflect a positive outlook, while 25% remain neutral, and about 15% convey negative sentiments.

**Opening Hours:**
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed

**Staff Members Mentioned:**
- Raffy

Best Review:
A customer noted that Treasure Island Jewelers provided exceptional service when purchasing diamond earrings, praising the knowledgeable staff member, Raffy, who offered a no-pressure sales approach and remarkable after-sale service, including free cleaning and polishing.

Worst Review:
One reviewer expressed frustration with the poor communication regarding a ring repair, stating that despite being informed of a quick turnaround, no follow-up occurred, leading to an extended wait without updates.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.