Jeffrey's Jewelers, located at 1014 S 320th St, Ste A1, Federal Way, WA 98003, operates in King County and specializes in custom jewelry design, making it an excellent choice for engagement ring creation. With a reputation for quality craftsmanship and personalized service, the store has garnered various customer reviews focusing on their engagement rings and repair services.
Operating hours:
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed
The store is well-reviewed for its friendly environment, knowledgeable staff, and expertise in custom design. Owner Jeffrey Buetow and partner John Profit lead a team that focuses on creating lasting relationships with their clients. The general sentiment from online reviews indicates a positive reputation, with approximately 73% positive feedback, 15% neutral, and 12% negative.
Overall Sentiment from Online Customer Reviews:
- Positive: 73%
- Neutral: 15%
- Negative: 12%
Best Review: A customer praised the staff for creating a custom-designed engagement ring with a family heirloom stone, highlighting their exceptional service and craftsmanship.
Worst Review: A customer expressed frustration over delayed custom design work, commenting that communication about the timeline was lacking and the experience was disappointing compared to local competitors.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80.5%
Total Customer Feedback Reviewed: 141
Store Phone Number: 2539413131