Michelle Fine Jewelry offers an array of services, particularly focusing on the creation of custom engagement rings. Located at 1928 S Commons B8, Federal Way, WA 98003, they have garnered a blend of customer experiences. The store operates in King County with phone support available at (253) 839-1613.
Based on 35 reviews, the store's atmosphere and services have received mixed feedback. Positive sentiments highlighted the quality craftsmanship and attentive service from the staff, especially with custom projects, while some negative comments pointed to concerns about return policies and customer service experiences involving pressure tactics.
Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:30 AM - 6:30 PM |
| Tuesday | 10:30 AM - 6:30 PM |
| Wednesday | 10:30 AM - 6:30 PM |
| Thursday | 10:30 AM - 6:30 PM |
| Friday | 10:30 AM - 6:30 PM |
| Saturday | 10:30 AM - 6:30 PM |
| Sunday | 11:00 AM - 5:00 PM |
Best Review: A customer praised the amazing craftsmanship and quick service after a resizing request, highlighting the store's attentive and friendly staff.
Worst Review: Another reviewer expressed dissatisfaction with the store’s return policy, reporting a negative experience where they felt pressured into a purchase that was later deemed non-refundable.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 35
Store Phone Number: 2538391613