Located at 1702 Dawson St, Wilmington, NC 28403, East Coast Jewelry and Pawn specializes in the creation of exquisite engagement rings and offers a wide range of jewelry services. The talented staff is renowned for their customer service and the ability to help clients navigate the often challenging process of selecting the perfect engagement ring. With a focus on quality, they provide a comprehensive selection of options tailored to individual preferences and budgets.
The store operates in New Hanover County and serves customers seeking both new and pre-owned jewelry. Customers appreciate the welcoming atmosphere and the knowledgeable staff, who include well-regarded team members that assist in crafting unique pieces perfect for engagements and special occasions.
Phone number: (910) 343-1002
Operating Hours:
- Monday to Friday: 9 AM – 6 PM
- Saturday: 9 AM – 6 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Customers have shared a total of 1,105 reviews, revealing a generally positive experience with a notable emphasis on excellent customer service and satisfaction. Overall sentiment is rated as follows:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Best Review:
A customer highlighted the exceptional service received, praising the staff's attention to detail and responsiveness during the engagement ring selection process, noting that they felt valued and well-supported throughout their visit.
Worst Review:
A client expressed dissatisfaction regarding pricing transparency, mentioning they felt the prices were overly inflated compared to similar shops in the area.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 1105
Store Phone Number: 9199571125