Lumina Gem is a premier jewelry store located in Wilmington, North Carolina, known for its exceptional engagement ring creation services and personalized customer care. With a focus on both designer and estate jewelry, Lumina Gem offers a unique and inviting shopping experience that stands out in New Hanover County. Brad Bass, the owner, leads a knowledgeable team that includes skilled staff members dedicated to providing top-notch service and expert guidance throughout the jewelry selection process.

Customers can expect a wide selection of engagement rings, custom design options, and a variety of services including appraisals and jewelry repair. The staff is consistently praised for their friendly, low-pressure approach, making it easy for couples to find the perfect ring in a relaxed atmosphere.

The store has amassed a total of 160 reviews, reflecting a largely positive customer sentiment toward the quality of products and level of service.

Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 6%
- Negative: 2%

Highlight Reviews:
Best Review: A customer named Colleen expressed great satisfaction with the custom pieces created for her, noting the staff's friendliness and the personalized service that made her feel valued.

Worst Review: A reviewer named Bree mentioned the higher pricing of items in the store compared to other places, indicating that items start at a higher price point, which may not suit all budgets.

Address: 1119 A Military Cutoff Rd, Wilmington, NC 28405
Phone: (910) 256-1850

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 11:00 AM – 4:00 PM
- Sunday: Closed

Staff Members: Brad Bass

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.