Kingoff's Jewelers, located at 1325 Floral Parkway, Wilmington, NC 28403, is a reputable jewelry store specializing in engagement ring creation and jewelry repair services. With a history dating back to 1919, this family-owned business is renowned for its exceptional selection of hand-selected jewelry and dedicated customer service. Patrons appreciate the expertise of the staff, including Michael Kingoff, a Guild Gemologist, who is known for his extensive knowledge and personal attention to customers.

The store has received a mix of feedback, illustrated by 127 total reviews showcasing both positive and negative experiences. Many customers laud the attentive service and craftsmanship, particularly in relation to engagement rings and custom designs. Positive remarks frequently highlight the quality of the products, friendly staff, and the overall welcoming atmosphere. However, some reviews note incidents of unprofessionalism and dissatisfaction regarding customer interactions, particularly mentioned by those who felt undervalued based on their appearance or purchase volume.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Opening Hours:
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM – 5:00 PM |
| Tuesday | 10:00 AM – 5:00 PM |
| Wednesday | 10:00 AM – 5:00 PM |
| Thursday | 10:00 AM – 5:00 PM |
| Friday | 10:00 AM – 5:00 PM |
| Saturday | 10:00 AM – 4:00 PM |
| Sunday | Closed |

Staff Members:
- Michael Kingoff

Best Review: A customer expressed appreciation for the personal service and the beautiful engagement ring they received, emphasizing the staff's genuine care and attention during the purchase process, particularly noting Michael Kingoff’s involvement.

Worst Review: A reviewer shared a negative experience regarding unwelcoming behavior from staff, feeling judged and uncomfortable while seeking assistance with a watch repair, ultimately choosing to take their business elsewhere after two unsatisfactory visits.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.