T. S. Brown Jewelry, located at 343 N Front St, Wilmington, NC 28401, is known for its engagement ring creation and exceptional customer service. Established in 1983, this locally owned jeweler specializes in custom designs, particularly focusing on unique pieces, including the popular poesy rings. The staff, including owners Tim and Sandy Brown, are highly praised for their expertise and dedication to customer satisfaction. Reviews highlight their ability to create beautiful, original engagement rings and provide repair services, with a welcoming atmosphere that encourages repeat visits.

Customer feedback reviewed from various platforms indicates overwhelming positivity towards the craftsmanship and friendliness of the staff. Customers have lauded the store for its beautiful, high-quality jewelry at reasonable prices, emphasizing the great value they receive for their purchases. However, some customers have expressed slight delays in service during busy times, although this is often overshadowed by the positive experiences shared by many.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Opening Hours:
- Monday to Saturday: 10:00 AM – 5:30 PM
- Sunday: 11:00 AM – 4:00 PM

Staff Members:
- Tim Brown
- Sandy Brown

Best Review:
Joseph commended the jewelry store for its incredible craftsmanship and the amazing customer service provided by Tim and Sandy, emphasizing their long-standing loyalty as customers.

Worst Review:
One reviewer mentioned experiencing some delays during peak times, which slightly affected their overall satisfaction, but acknowledged the quality of the jewelry made it worthwhile.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.