Elgin's Fine Jewelry, located at 10330 Airline Hwy B12, Baton Rouge, LA 70816, is a premier destination for creating exquisite engagement rings and offers a range of jewelry services. With a strong reputation in East Baton Rouge Parish, the store is known for its exceptional customer service, catering to various jewelry needs including custom jewelry design, diamond selection, and professional repairs. The experienced staff, including owner Richard Elgin, are praised for their personalized approach and commitment to making customers' visions a reality.
Customers have reviewed Elgin's Fine Jewelry 180 times, and the feedback offers a balanced perspective on the store's strengths and weaknesses.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The reviews highlight an overall positive experience, particularly regarding the staff’s knowledge and the quality of jewelry. Many customers express satisfaction with the custom engagement ring process, appreciating that the team works collaboratively to achieve their desired designs. However, a small number of reviews mention issues with repair services, suggesting a need for attention in that area.
Best Review:
Julie, a satisfied customer, commended the staff at Elgin's for their unmatched knowledge and personable experience, leading to a strong recommendation for anyone seeking jewelry.
Worst Review:
Ann felt uncomfortable during a visit due to the unprofessional behavior of a manager towards staff, impacting her perception of the store's atmosphere despite praising the employee’s efforts.
**Opening Hours:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Richard Elgin
- Toby
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 180
Store Phone Number: 2252923355