Pattons Fine Jewelry, located at 11740 Coursey Blvd, Baton Rouge, LA 70816, is a highly regarded jeweler operating in East Baton Rouge Parish. With a notable reputation stretching back to 1944, this family-owned establishment offers a wide array of jewelry services, with a special emphasis on engagement ring creation. Customers can expect a personalized experience guided by a knowledgeable staff, including owner Kevin Patton and staff member Cheryl.
Operating Hours:
- Tuesday to Friday: 10 AM – 6 PM
- Saturday: 11 AM – 5 PM
- Sunday: Closed
- Monday: Closed
The reviews analyzed amounted to 246.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
The overall atmosphere reflects a generally favorable view, with many customers praising the staff's friendliness, helpfulness, and the quality of the jewelry. However, some reviews pointed to issues related to pricing transparency and customer service experiences.
Best Review:
Gibson appreciated the friendly and knowledgeable staff at Pattons, highlighting the quality of their repairs and fair pricing over the nearly 20 years he has been a customer.
Worst Review:
Alexis expressed disappointment with her experience, indicating that she felt misquoted multiple times and criticized the management for their handling of her jewelry order, which led to distrust in their services.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
- Kevin Patton
- Cheryl
| Day | Hours |
|-----------|---------------------|
| Tuesday | 10 AM – 6 PM |
| Wednesday | 10 AM – 6 PM |
| Thursday | 10 AM – 6 PM |
| Friday | 10 AM – 6 PM |
| Saturday | 11 AM – 5 PM |
| Sunday | Closed |
| Monday | Closed |
Positivity Score: 80%
Total Customer Feedback Reviewed: 246
Store Phone Number: 2252927482