Saunders Lux Jeweler, located at 7909 Wrenwood Blvd Suite B, Baton Rouge, LA 70809, is a well-regarded jewelry store with a specialization in creating custom engagement rings. The store has earned a strong reputation for its outstanding customer service and the quality of its jewelry, particularly in engagement ring creation and repair services. With over 30 years of experience in the industry, the team, led by Sandy Lux, is known for their creative design and expertise, offering a personal touch in the custom design process.
The business operates within East Baton Rouge Parish and has received mixed reviews from customers, indicative of varied experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The majority of reviews highlight exceptional service and craftsmanship, particularly praising the ability to transform family heirlooms into beautiful pieces. However, there are occasional concerns expressed about pricing and communication.
Best Review:
Melanie Wallace commended the jeweler for super customer service and quality, noting a long-standing relationship with the shop for over eight years without any negative experiences.
Worst Review:
Sandra Bongiovanni expressed disappointment after selling a gold watch. She felt misled about the appraised value and the subsequent price at which the shop listed it.
Operating Hours:
- Wednesday: 10:30 AM - 5:00 PM
- Thursday: 10:30 AM - 5:00 PM
- Friday: 10:30 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed
Staff: Sandy Lux
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 13
Store Phone Number: 2259285777