Zales Jewelers, located at 6401 Blue Bonnet Blvd, Ste 2166, Baton Rouge, LA 70836, operates in East Baton Rouge Parish. This well-established jewelery store specializes in engagement ring creation, offering a wide variety of custom designs alongside excellent customer service. Customers particularly praise the knowledgeable staff and their ability to facilitate a smooth purchasing experience. The store is renowned for its attentive associates who can assist in selecting, customizing, and perfectly sizing engagement rings.

Customers have highlighted the professionalism and friendliness of the store's staff, especially Paula B. and Sandi, who are noted for their exceptional customer service. However, there are mentions of inconsistent service experiences at times, with some individuals encountering frustrations with ring sizing and repairs.

Overall, Zales boasts a collection of over 541 reviews, with a majority reflecting positive sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

**Staff Members:**
- Paula B.
- Sandi

Best Review: A customer expressed gratitude for Paula's exceptional service in assisting with the perfect engagement ring selection, emphasizing her friendliness and professionalism.

Worst Review: Another customer, Jennifer, noted dissatisfaction with the inconsistent sizing of rings and the response from customer service when issues arose during the repair process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.