Located at Reeds Jewelers in Cortana Mall, Space E-2, Baton Rouge, LA 70815, this family-owned jewelry store has been trusted for over 77 years for creating stunning engagement rings and fine jewelry. The staff is known for their knowledge and professionalism, often providing personalized service to help customers select the perfect ring for their loved ones. Customers have praised the owner and staff for their commitment to quality, and many have shared positive experiences regarding their purchases and special requests.

However, feedback also reveals some dissatisfaction with customer service, specifically concerning communication and follow-up regarding repairs and custom orders. Some reviews indicated issues with long wait times and lack of attention during less busy hours, which detracted from the overall experience.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Opening Hours:
- Monday to Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed

Staff mentioned:
- Jeff Zimmer (Owner)

Best Review: One of the reviews highlighted a customer’s satisfaction with the engagement ring selection, calling the service friendly and knowledgeable, particularly praising the attention provided in choosing the perfect setting for their diamond.

Worst Review: A negative review detailed frustrations regarding the handling of a watch repair, with a customer expressing disappointment over long delays and a lack of resolution, leading to an overall poor impression of the customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.