Engelbert's Jewelers New Hartford NY

Engelbert's Jewelers, located at 51 Centre St, New Hartford, NY 13413, is a reputable jeweler specializing in the creation of exquisite engagement rings. With a family legacy spanning over a century, this jewelry store has been a staple for residents in Oneida County. Customers appreciate the personal service and expertise offered, particularly in crafting custom engagement rings. The knowledgeable staff, including the owner Sarah, who is the fourth generation to manage the store, brings a wealth of experience, especially in “Ideal Cut” diamonds.

The store operates Monday through Friday from 10 AM to 4 PM, Saturday from 10 AM to 3 PM, and is closed on Sunday. Regular hours reflect a commitment to serving a diverse clientele, making it easy for customers to visit for both consultations and purchases.

Overall, Engelbert's Jewelers has received 19 reviews, mostly highlighting positive experiences with exceptional customer service and quality products.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive feedback frequently mentions the helpfulness and knowledge of staff members, the pleasant ambiance of the store, and the quality of the jewelry. Customers express satisfaction with their purchases, especially engagement rings, showcasing the jeweler’s skill in customizing pieces to fit personal styles.

Negative reviews, although minimal, suggest occasional issues with availability or specific products being out of stock. However, these instances appear to be overshadowed by the overwhelmingly positive sentiment expressed by customers.

Best Review:
Nicholas praised the staff's kindness and the relaxed shopping atmosphere at Engelbert's Jewelers, highlighting the exceptional service he received while selecting a gift.

Worst Review:
One reviewer noted an inconvenience regarding product availability, expressing minor dissatisfaction with the limited stock during their visit, but still recognized the quality of service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**
- Monday: 10 AM - 4 PM
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

Staff mentioned: Sarah (Owner)