Gold Mine Jewelers, located at 4662 Commercial Dr, New Hartford, NY 13413, operates in Oneida County, offering a comprehensive range of jewelry services, with a strong emphasis on engagement ring creation. The store is known for its exceptional customer service, with staff members described as friendly, knowledgeable, and accommodating. Customers have consistently praised the establishment for its quality craftsmanship and personalized attention, making it a preferred choice for those looking to create unique engagement rings.

The reviews indicate a generally positive sentiment about the store, with noteworthy comments on both the engagement ring services and other offerings like repairs and custom work. However, there have been isolated notes of dissatisfaction regarding specific customer interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Friday: 10 am – 5 pm
- Saturday: 10 am – 3 pm
- Sunday: Closed
- Monday: 10 am – 5 pm
- Tuesday: 10 am – 5 pm
- Wednesday: 10 am – 5 pm
- Thursday: 10 am – 7 pm

Staff Members:
- Tom Lennon
- Nancy Lennon

Best Review: A customer highlighted the efficient and accommodating service by the staff when commissioning wedding bands, noting that they received the desired design ahead of schedule, which exceeded their expectations.

Worst Review: A review mentioned a negative experience where a customer felt uncomfortable during an exchange process but did not elaborate on the specifics.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.