Decatur Coin and Jewelry, located at 104 N Main St, Decatur, IL, operates in Macon County and offers a range of services specializing in engagement ring creation and jewelry repair. With a knowledgeable and friendly staff, including notable team members like Bennie and Gabe, the jeweler has earned a reputation for fair pricing and excellent customer service. The store features a vast selection of both vintage and modern jewelry, including engagement rings, and is recognized as a PCGS and NGC authorized dealer, showcasing their credibility in the field.
Overall, the store has received a total of 90 reviews, with mixed sentiments expressed by customers. Many positive reviews highlight the expertise and kindness of the staff, noting the fair prices provided for jewelry, particularly for engagement rings. Customers have mentioned smooth transactions and a welcoming atmosphere. However, some negative feedback pointed to experiences where individuals felt undervalued during sales or thought the prices offered could have been higher elsewhere.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Opening Hours:**
- Monday: 9:00 AM - 4:00 PM
- Tuesday: 9:00 AM - 4:00 PM
- Wednesday: 9:00 AM - 4:00 PM
- Thursday: 9:00 AM - 4:00 PM
- Friday: 9:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
**Staff Members:**
- Bennie
- Gabe
Best Review: A customer described Decatur Coin and Jewelry as a great place, praising the team for their professionalism and their extensive knowledge about coins and jewelry, particularly highlighting how they felt welcomed and valued.
Worst Review: One individual expressed dissatisfaction, stating that they felt undervalued during the sale of their collectibles, suggesting that they may have received a better return if they had sold the items elsewhere.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 90