Joel's Gold Store and Fine Jewelry, Los Angeles CA

Joel's Fine Jewelry, located at 21214 Ventura Blvd, Woodland Hills, CA, has built a solid reputation for engagement ring creation and personalized services over its 40-year history in Los Angeles County. The jeweler specializes in crafting custom engagement rings and offers a wide selection of fine jewelry, including wedding bands and quality repairs. Joel Rosenberg, the owner, is known for his honesty and commitment to customer satisfaction. The shop prides itself on excellent customer service, facilitated by his skilled staff, including Lorraine Cohn, who is frequently praised for her welcoming demeanor.

Reviews collected from various platforms total 52, showcasing a nearly overwhelmingly positive customer sentiment. Positive reviews highlight the skillful craftsmanship, personalized service, and the welcoming atmosphere at the store. Clients express gratitude for Joel’s detailed explanations and creativity in making dream pieces come to life.

However, there are a few negative reviews that indicate occasional customer service miscommunications, particularly related to appointment management, which may lead to occasional frustrations for clients.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: Mark highlighted Joel's exceptional communication and customer care, describing him as honest and transparent in the business approach.

Worst Review: Ovidiu criticized Joel's evaluation of a necklace, claiming rudeness and a lack of expertise regarding the authenticity of gold items.

Operating Hours:
| Day | Hours |
|-----------|--------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 2:00 PM |
| Sunday | Closed |

Staff Members: Joel Rosenberg, Lorraine Cohn

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.