Los Angeles Diamond Factory, Los Angeles CA
Los Angeles Diamond Factory, located at 607 S. Hill St, Ste. 302, Los Angeles, CA 90014, operates under the ownership of Mervyn Hahn, providing an exceptional range of jewelry services with a focus on engagement ring creation. The skilled team is dedicated to crafting custom engagement rings tailored to individual preferences, ensuring clients feel supported throughout the design process. Their extensive knowledge allows them to educate customers about diamonds and provide suitable recommendations while respecting their budgets.
With a strong presence in the market, the store boasts an impressive rating of 4.9 across 235 reviews, illustrating the deep trust and satisfaction among its clientele. Many customers lauded the welcoming atmosphere, attentive service, and the expertise exhibited by Mervyn and his team, including staff members like Olivia. They emphasize quality craftsmanship and aim to build lasting relationships with clients, making it a go-to choice for engagement rings in Los Angeles County.
While the reviews are primarily positive, some feedback highlighted challenges with sizing and craftsmanship on occasion. Despite these concerns, the store's commitment to addressing issues and striving for customer satisfaction stands out as a positive aspect.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Best Review:** A customer praised Mervyn's attentive service and expertise, remarking on the seamless process of selecting a beautiful engagement ring that fit within their budget, highlighting the personal touch in their experience.
**Worst Review:** One customer expressed dissatisfaction regarding issues with the craftsmanship of their ring, identifying problems with sizing and alignment, but noted the owner's willingness to address and rectify the concerns.
| Opening Hours |
|---------------------|
| Monday - Friday: 10:30 AM - 5:30 PM |
| Saturday: 11:00 AM - 4:00 PM |
| Sunday: Closed |
Staff Members: Mervyn Hahn, Olivia
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
