Generales & Generales Fine Jewellers, located at 10141 Riverside Dr, Toluca Lake, CA 91602, operates in Los Angeles County and specializes in engagement ring creation, custom designs, and jewelry repair. The jeweler is renowned for its personalized services, where customers can create unique engagement rings tailored to their preferences. The experienced staff, including Peter and Sylvia Generales, are noted for their attentive and friendly service, ensuring each client's vision is realized with exceptional craftsmanship.

With a total of 141 reviews, the overall sentiment from online customer reviews is overwhelmingly positive, with approximately 90% positive, 5% neutral, and 5% negative sentiments. Customers frequently praise the quality of the jewelry and the personalized attention from the staff, contributing to a welcoming atmosphere.

The complaints primarily involve service-related issues, such as customers feeling unsatisfied with product outcomes or delays.

Best Review: Martha appreciates the high-quality items and excellent service that Generales & Generales provides, highlighting their commitment to quality over the years.

Worst Review: Matthew expressed disappointment after receiving a sapphire that did not meet the expected size and quality, though he acknowledged that the business refunded his sister's money.

**Operating Hours:**
- Tuesday: 11 AM - 4 PM
- Wednesday: 11 AM - 4 PM
- Thursday: 11 AM - 4 PM
- Friday: 11 AM - 4 PM
- Saturday: 11 AM - 4 PM
- Sunday: Closed
- Monday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.