Expressions Jewelry, located at 1914 Boulevard in Colonial Heights, VA, has built a reputation as a top destination for custom engagement rings since opening in 2001. This family-owned business offers personalized service and an extensive selection of jewelry, with a special focus on creating meaningful engagement rings tailored to each customer’s vision.

The talented team at Expressions, including founder Thu Tran and staff members like Huy and Anthony, are known for their expertise and dedication. Customers frequently share stories of how they felt truly heard during the design process, with many noting the friendly and knowledgeable service that makes crafting their dream ring an enjoyable experience. Most reviews are glowing, with some customers noting minor delays in service or communication issues during busy times.

Customer Sentiment: Around 80% of customers express high satisfaction with their overall experience, while about 10% share neutral experiences, and 10% raise concerns over communication lapses.

Opening Hours:

Monday to Saturday: 9:00 AM - 6:00 PM
Sunday: Closed

Best Review: Ricky praised Expressions for consistently providing a wonderful shopping experience, highlighting the wide selection and friendly atmosphere that keeps him coming back.

Worst Review: Linda expressed her frustration regarding an issue with diamond quality during a recent repair, feeling that her concerns were not taken seriously.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.