Reeds Jewelers, located at 186 Southpark Circle Space F-5, Colonial Heights, VA 23834, offers a comprehensive selection of engagement rings and related jewelry services. With a dedicated team highlighting exceptional customer service, staff members like Bob and JoAnn are known for their knowledge and patience, ensuring clients find the perfect engagement ring that fits their style and budget. They provide services like ring resizing, jewelry repair, and cleaning, alongside a curated selection of brand-name watches and designer jewelry.
Operating hours are as follows:
- Monday - Thursday: 11:00 AM - 7:00 PM
- Friday - Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
The sentiment from customer reviews is largely positive, with approximately 75% of reviewers expressing satisfaction with the service and selection. However, about 25% reported issues like poor customer service and unavailability of staff.
Best Review:
C C. shared a delightful experience where the attentive staff helped her daughter choose a beautiful necklace, providing excellent explanations of the item and payment options, resulting in a satisfying purchase.
Worst Review:
Makai H. expressed significant dissatisfaction with his visit, stating he could write extensively about the negative experiences encountered and recommended avoiding the store altogether.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members noted: Bob, JoAnn.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 517
Store Phone Number: 8045202948