Kay Jewelers in Colonial Heights, VA, is a premier jewelry destination known for its exceptional engagement ring creation services. Located at 34 Southpark Circle, this store offers a wide range of options for those seeking the perfect ring for their special occasion. Customers have noted the helpfulness and professionalism of the staff, particularly highlighting individuals like Dean and Amanda for their outstanding customer service and knowledge about diamonds and ring customization.

The store specializes in jewelry maintenance, custom orders, diamond upgrades, and gold exchange, ensuring that clients have access to a full suite of services for their jewelry needs. Kay Jewelers operates in Chesterfield County, providing a welcoming atmosphere designed to make each visit a delightful experience.

Contact: (804) 520-7544
Operating Hours:
| Day | Hours |
|-----------|---------------------------|
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
The general sentiment from the online reviews indicates a positive atmosphere, with around 85% of reviews reflecting favorable experiences, while about 10% are neutral, and 5% convey negative feelings.

Best Review:
Sandra appreciated the great service from the staff, describing them as very engaging in conversation and expressed a desire to return.

Worst Review:
Moriah highlighted a negative experience with an employee named Jenna, noting that the service was dismissive concerning a defective engagement ring, resulting in frustration about the handling of her concerns.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.