Zales Jewelers, located at 292 Southpark Cir., Ste. G5, Colonial Heights, VA 23834-2964, operates within the vibrant Southpark Mall. This jeweler specializes in creating stunning engagement rings and offers a comprehensive range of jewelry services. Customers can expect expertise in custom jewelry design, alongside repair, cleaning, and inspection services, ensuring that every piece of jewelry remains in excellent condition. The staff is known for their attentive service and product knowledge, with a focus on providing a welcoming shopping experience.

Operating hours are as follows:
- Thursday: 11:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: 12:00 PM – 6:00 PM
- Monday: 11:00 AM – 8:00 PM
- Tuesday: 11:00 AM – 8:00 PM
- Wednesday: 11:00 AM – 8:00 PM

The store currently has 54 reviews across various platforms, reflecting a diverse range of customer experiences.

Overall Sentiment from Online Customer Reviews:
The overall sentiment is moderately positive, with 75% of reviews reflecting positive feedback, 15% neutral sentiments, and the remaining 10% expressing negative experiences.

Best Review:
Colleen shared that Zales Jewelers has consistently provided stellar quality and service, emphasizing their commitment to customer satisfaction and high-quality products.

Worst Review:
Cathy expressed disappointment regarding a special order engagement ring, indicating that the item was inaccurately sized upon arrival and that resizing wasn't possible due to its design.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members Mentioned:**
- Elizabeth (Store Manager)
- Cher King (Store Assistant Manager)