First Class Diamonds & Jewelry, located at 1230 Westgate Pkwy Ste 4, Dothan, AL 36303, is a notable destination for those seeking expert jewelry services, particularly in creating stunning engagement rings. With a commendable rating of 4.6 based on 21 votes, the store has built a reputation for offering a wide variety of fine jewelry, expert jewelry repairs, and insurance appraisals. Customers appreciate the knowledgeable staff who provide personalized attention and guidance throughout the ring creation process.

Operating hours are as follows:
| Day | Hours |
|----------|-------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday| 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |

Despite the positive feedback regarding their engagement ring services and product quality, it's important to note that some recent reviews indicate a potential closure status, causing some confusion within the community.

Overall Sentiment from Online Customer Reviews:
The general sentiment from online reviews indicates a positive atmosphere with approximately 70% positive, 20% neutral, and 10% negative reactions.

Best Review: A customer highlighted the exceptional service provided by the staff, praising their knowledge and dedication to helping create the perfect engagement ring, noting the impressive selection available in-store.

Worst Review: A reviewer expressed disappointment over unclear communication regarding operating hours, indicating frustration with conflicting information found online.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.