Shaan's Jewelers, located at 900 Commons Dr #202, Dothan, AL 36303, is a jewelry store that specializes in engagement ring creation and offers a variety of jewelry services. The store is open Monday to Saturday from 11 AM to 7 PM and on Sunday from 12 PM to 6 PM. With a contact number of (334) 712-0097, it provides a welcoming atmosphere for customers seeking high-quality jewelry.

The shop has garnered a mixed reception from its customers, with a total of 27 reviews analyzed. Positive feedback highlights the friendly and helpful customer service, praising staff for their assistance and the quality of their jewelry selection. However, several negative reviews point towards issues with product quality and customer service, mentioning concerns about faulty jewelry and unsatisfactory repair services.

Overall Sentiment from Online Customer Reviews:
Based on the reviews, the sentiment breakdown is roughly 37% Positive, 19% Neutral, and 44% Negative.

Best Review:
Lina expressed satisfaction with the friendly and exceptional customer service at Shaan's Jewelers, highlighting this as a primary reason why many customers continue to return.

Worst Review:
Logan reported a bad experience, noting disappointment with the quality of the gold chain purchased, claiming it broke shortly after buying it and felt misled about the product's quality.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday: 11 AM - 6 PM|
| Tuesday: 11 AM - 6 PM|
| Wednesday: 11 AM - 6 PM|
| Thursday: 11 AM - 6 PM|
| Friday: 11 AM - 7 PM|
| Saturday: 11 AM - 7 PM|
| Sunday: 12 PM - 6 PM|

Staff members' names were not specified in the reviews.