Kirkland Jewelry is a distinguished jewelry store located at 1728 West Main Street, Dothan, Alabama, operating in Houston County. Known for its exceptional engagement ring creation service, this family-owned establishment has been serving the community since 1958. The store offers a wide selection of fine jewelry, including custom engagement rings, and is also recognized for its jewelry repair services.

Kirkland Jewelry prides itself on providing quality craftsmanship and attentive customer service. Ken Kirkland, the current owner and master jeweler, alongside his knowledgeable staff, has garnered a reputation for personal attention and expertise in the jewelry industry.

In reviewing 163 customer assessments from various platforms, the sentiments have been relatively mixed, showing a blend of satisfaction and discontent. Customer reviews indicate a positive sentiment of approximately 78%, neutral at 10%, and negative at 12%.

Best Review: One customer praised the store for its efficient and friendly service in restoring their thirty-year-old Rolex watch, reporting that the work exceeded their expectations in both quality and cost.

Worst Review: Another reviewer highlighted their dissatisfaction with perceived high prices and rude customer service, expressing disappointment after they felt their loyalty as a customer was not appreciated.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Monday: 9:30 AM - 5:30 PM |
| Tuesday: 9:30 AM - 5:30 PM |
| Wednesday: 9:30 AM - 5:30 PM |
| Thursday: 9:30 AM - 5:30 PM |
| Friday: 9:30 AM - 5:30 PM |
| Saturday: Closed |
| Sunday: Closed |

Staff members include:
- Ken Kirkland, President | CEO | Master Jeweler
- Kate Kirkland, Vice-President | Marketing Manager
- Jessica Robison, Diamond Graduate GIA | Store Manager
- Julie Daughtry, Graduate Gemologist | Salesperson
- Victoria Gosselin, Salesperson | Jeweler
- Cayden Hess, Marketing Coordinator