Forever Fine Jewelry Brea CA

Brea Diamond Direct offers a comprehensive range of services focused on engagement ring creation and customization. Located at 908 E Imperial Hwy, Brea, CA 92821, this jewelry store prides itself on a vast inventory that includes mined and lab-grown certified diamonds, custom designs, and various fine jewelry options. With a commitment to excellent customer service, the staff is known for being knowledgeable, patient, and attentive, helping clients navigate their choices without pressure. The owner, Joe Yetter, and his team, including Rameez and Jackie, ensure that every customer receives personalized assistance throughout the purchasing process.

In total, 178 reviews were analyzed to gather insights about the store.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews frequently highlight the store's exceptional customer service, quality of jewelry, and the welcoming atmosphere, making it a popular destination for engagement ring shoppers. Negative reviews address concerns about communication and product quality in certain cases, particularly involving repairs and custom-made pieces.

Best Review:
A customer expressed immense satisfaction with the service provided by Joe and Rameez, noting their expertise in helping to select the perfect engagement ring. They praised the friendly and helpful demeanor of the staff throughout their experience.

Worst Review:
Another individual shared a discouraging experience regarding an engagement ring repair that led to multiple issues, expressing disappointment in both the service and the quality of the final product while feeling that their concerns were not adequately addressed.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 12:00 PM - 4:00 PM

Staff Members: Joe Yetter, Rameez, Jackie

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.