Katie O. Fine Jewelry in Everett WA

Katie O. Fine Jewelry, located at 2707 Colby Ave Ste C, Everett, WA 98201, provides exceptional services in fine custom jewelry design, including engagement ring creation, jewelry repairs, and appraisals. The family-owned business upholds a strong commitment to quality, with a focus on customer needs and transparent pricing.

The reviews reflect a generally positive sentiment regarding the craftsmanship and personalized service. Customers often praise the attention to detail and the knowledgeable staff led by Bill O., who is noted for his patience and guidance throughout the engagement ring selection process. Many highlight their satisfaction with custom designs and suggest that Katie O. Fine Jewelry is a reliable choice for those seeking unique pieces.

However, some reviews indicate challenges in communication, particularly regarding repair details and customer expectations. It's wise for customers to clarify their needs explicitly to avoid misunderstandings.

Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlighted Reviews:
Best Review: A customer named Kady commended the store for its excellent customer service and assistance in creating a custom wedding band that exceeded expectations, emphasizing the perfect finish and attentive staff.
Worst Review: Christina expressed disappointment after her ring repair was mishandled, resulting in a chip and tool mark on her Moissanite stone. She felt the staff lacked respect for her preferences during the process.

Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |

Staff members mentioned: Bill O.