L. Geiger Jewelers, located at 1009 E Imperial Hwy Ste B-1, Brea, CA 92821, has garnered significant attention for its exceptional services in creating custom engagement rings. With 76 total reviews, this family-owned jeweler is highly regarded in Orange County for its commitment to personalized service and high-quality craftsmanship. Customers frequently praise the owner, Lance Geiger, and his team for their dedication to ensuring that each piece reflects the couple's vision, often going above and beyond in the design process. The staff takes pride in educating clients about different stones and settings, ensuring informed decision-making without pressure.

Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 4:00 PM
- Sunday: Closed

Customers have noted that the environment is welcoming and the service feels personal, which is a significant factor in their overall satisfaction. However, a few negative reviews highlighted instances of inconsistent customer service, where certain experiences did not meet the high expectations set by many positive interactions.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
A customer named Madison praised Lance for his exceptional customer service, stating that he provided thorough guidance throughout the engagement ring selection process, making the overall experience enjoyable and stress-free.

Worst Review:
A reviewer named Kristina shared dissatisfaction with a staff member’s dismissive attitude towards her engagement ring preferences, which left a negative impression despite the establishment's overall good reputation.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.