Murray's Jewelers, Brea, CA

Murray's Jewelers, located at 1269 W Central Ave, Brea, CA 92821, offers exceptional jewelry services, specializing in custom engagement ring creation. This family-owned business has been a trusted name in Brea, Orange County, for nearly 40 years. With a consistent 4.8-star rating across 21 Google reviews and a 4.9-star rating from 14 Yelp reviews, Murray is frequently praised for his craftsmanship, customer service, and reliability. Customers appreciate the personalized experience and value, noting that every engagement ring created is unique and tailored to individual preferences.

Positive reviews highlight the outstanding quality of work and excellent communication, with customers describing their experiences as genuinely warm and accommodating. Many emphasize Murray's deep knowledge of jewelry design, noting that he goes above and beyond to ensure satisfaction.

On the other hand, some negative responses mention delays or issues with scheduling, suggesting room for improvement in operational efficiency.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review:
Frances shared that the customer service at Murray's is unparalleled, emphasizing Murray’s extensive knowledge and his ability to cater to unique needs without pressuring customers into extra sales.

Worst Review:
One customer, Jeff, expressed dissatisfaction, stating he would not return, although the specific reasons were not detailed in the review.

Operating Hours:
| Day | Hours |
|-----------|---------------------------|
| Monday | Closed |
| Tuesday | 10:30 AM - 5:30 PM |
| Wednesday | 10:30 AM - 5:30 PM |
| Thursday | 10:30 AM - 5:30 PM |
| Friday | 10:30 AM - 5:30 PM |
| Saturday | 10:30 AM - 3:30 PM |
| Sunday | Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.