Fred Meyer Jewelers, located at 2811 W 10th Ave, Kennewick, WA 99336, is a well-regarded establishment for those seeking quality engagement rings and fine jewelry. The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM. The contact number for inquiries is +1 509-735-8715.
With 31 customer reviews analyzed, the feedback indicates a generally positive atmosphere surrounding the jewelry store, particularly in its engagement ring services. Customers frequently commend the knowledgeable and friendly staff for their dedication to helping individuals find the perfect engagement ring, as well as for swift repair services. However, there are mentions of inconsistent customer service experiences, with a few customers expressing dissatisfaction regarding staff attentiveness during jewelry inspections and repairs.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review:
Tori praised the staff's excellent service and dedication to assisting customers with their jewelry needs and highlighted the attentive assistance provided during her visit.
Worst Review:
Laura expressed her frustration regarding the customer service at this location, stating that her experience was not as satisfactory compared to other Fred Meyer locations.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
**Hours of Operation**
- Monday: 9:00 AM - 9:00 PM
- Tuesday: 9:00 AM - 9:00 PM
- Wednesday: 9:00 AM - 9:00 PM
- Thursday: 9:00 AM - 9:00 PM
- Friday: 9:00 AM - 9:00 PM
- Saturday: 9:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff members mentioned include Cathy, who received positive feedback for her customer service skills.
Positivity Score: 80%
Total Customer Feedback Reviewed: 31
Store Phone Number: (509) 736-0992