The Jewelry Design Center, located at 1350 N Louisiana St., Ste A, Kennewick, WA 99336, is a premier establishment known for its exceptional engagement ring creation services. This family-owned jewelry store has been serving customers since 1977, with a reputation for quality craftsmanship and customer satisfaction. They offer a wide range of services, including custom ring design and in-house repairs, using skilled craftsmen to ensure every piece meets high standards.

Customers consistently highlight the friendly and knowledgeable staff, including notable team members such as Kevin and Carrie, who are commended for their expertise and personalized service. The store has gathered a total of 476 reviews, reflecting a strong presence in the community and a commitment to being the go-to jeweler in Benton County.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews indicates a positive experience for many customers, scoring approximately 85% positive feedback, 10% neutral sentiments, and 5% negative responses.

Positive reviews frequently mention exceptional customer service, quick turnarounds, and the quality of custom engagement rings. However, a few negative reviews express concerns regarding pricing and customer experience during consultations.

Best Review:
Michelle praised the Jewelry Design Center for soldering her wedding bands together, noting they treated her with care despite the rings being purchased elsewhere, which ultimately made her a loyal customer.

Worst Review:
Liz expressed disappointment in the service received during a consultation for a custom ring, stating that the inexperienced staff gave her an outrageous estimate and left her feeling uninformed.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| **Operating Hours** |
|-----------------------|
| Monday: Closed |
| Tuesday: 10 AM - 5 PM|
| Wednesday: 10 AM - 5 PM|
| Thursday: 10 AM - 5 PM|
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 5 PM|
| Sunday: Closed |

Staff Members Mentioned:
- Kevin
- Carrie