Plum Gold Jewelers and Designers, located at 418 S Lynn Riggs Blvd, Claremore, OK 74017, is a jewelry store specializing in engagement ring creation and custom jewelry design. The store offers a range of services including jewelry repairs, custom designs, and a solid selection of bridal sets, anniversary rings, and diamond jewelry. The staff is known for providing attentive service, with some customers noting the owner's patience and expertise in helping clients find the perfect piece.
Customer feedback reveals a mix of experiences. Positive reviewers appreciate the great selection of jewelry and the high level of customer service provided by the knowledgeable staff, with many highlighting the swift repair times and the quality of workmanship. However, there are several negative reviews citing unprofessional behavior and issues with customer service, with complaints regarding rudeness and dissatisfaction with repair services.
Overall Sentiment from Online Customer Reviews:
Positive: 54%
Neutral: 12%
Negative: 34%
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
**Staff:**
- Owner: Randy (mentioned in reviews)
Best Review:
A customer praised the outstanding service at Plum Gold Jewelers, emphasizing that the owner was very patient and provided explanations to make sure they were satisfied with their purchase.
Worst Review:
A customer expressed frustration about the unprofessional demeanor displayed during their visit, indicating that they found the staff rude and unhelpful when trying to verify the authenticity of their item.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 27