Frisco Gold & Silver Exchange, located at 2330 Preston Road, Suite 100 in Frisco, TX, is a popular choice for those seeking to create their dream engagement rings. This family-owned jewelry store serves the Dallas-Fort Worth Metroplex and has built a reputation for its personalized service and commitment to quality.
The team at Frisco Gold & Silver Exchange is known for its expertise in jewelry design, including offering custom engagement ring creation. Customers appreciate the knowledgeable staff, who listen to their visions and provide valuable insights throughout the design process. The store's selection of loose diamonds and pre-owned designer jewelry adds to its allure, making it a fantastic destination for couples looking for something special.
While most reviews are overwhelmingly positive, some customers express concerns about pricing and service consistency, particularly regarding jewelry appraisals and buying offers.
Customer Sentiment: Approximately 78% of customers report being highly satisfied, while 12% have shared neutral experiences, and 10% have encountered issues.
Opening Hours:
Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Kevin praised the store for its friendly staff and great experience when selling his gold and silver, noting the exceptional customer care he received.
Worst Review: Kat felt the owner was unprofessional and rude during her visit, leading her to recommend avoiding the store.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 84%
Total Customer Feedback Reviewed: 116
Store Phone Number: 2146194653