Helzberg Diamonds, located at 2601 Preston Rd, Space 1152 & 1150, Frisco, TX 75034, offers a wide range of services for those seeking to create the perfect engagement ring. With a focus on custom jewelry design, their team of knowledgeable staff assists customers in selecting high-quality diamonds and crafting personalized pieces that cater to individual tastes. The store not only specializes in engagement rings but also provides repair services, appraisal clinics, and a variety of additional jewelry options.

Operating in Collin County, Helzberg Diamonds is noted for its customer service, offering a welcoming atmosphere while helping clients through each step of the engagement ring process. Staff members, including Karen and Jessica, have received recognition for their commitment to exceptional service.

Overall Sentiment from Online Customer Reviews:
Customers have expressed varied experiences at Helzberg Diamonds. From the reviews examined, 48% show positive sentiments regarding the store’s attentive service and quality jewelry, while 26% show neutral feelings, and 26% are negative, citing concerns about customer service and product quality.

Opening Hours:
- Tuesday: 11:00 AM - 08:00 PM
- Wednesday: 11:00 AM - 08:00 PM
- Thursday: 11:00 AM - 08:00 PM
- Friday: 10:00 AM - 09:00 PM
- Saturday: 10:00 AM - 09:00 PM
- Sunday: 12:00 PM - 06:00 PM
- Monday: 11:00 AM - 08:00 PM

Staff Members:
- Karen
- Jessica

Best Review:
Alisa A. emphasized the friendly and helpful staff who made browsing enjoyable, resulting in a positive shopping experience and satisfaction with her ring purchase.

Worst Review:
Linda F. described an unpleasant encounter with a manager, detailing confrontational behavior and issues with the transaction process, leading to significant disappointment with customer service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.