Galloway & Moseley Jewelers, located at 2001 Hoffmeyer Rd, Florence, SC, is a family-owned establishment that specializes in providing high-quality jewelry and exceptional service to the local community. With 47 reviews analyzed, the jeweler is known for its creation of engagement rings, offering a wide selection of diamonds and jewelry design services tailored to customer needs. Customers can expect professional guidance from a skilled staff, including highly experienced individuals like H. Daniel Chandler and G. Britton Moseley, enhancing the jewelry shopping experience.
Operating hours are Monday to Friday from 10 AM to 5:30 PM, and Saturday from 10 AM to 5 PM, with Sundays closed. Customers appreciate the friendly atmosphere, knowledgeable service, and variety in ring styles. Positive reviews frequently highlight the personalized attention and skilled workmanship received when creating custom engagement rings. However, some customers have pointed out limitations in inventory and wait times for repairs, indicating room for improvement.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Kimberly praised the personalized customer service and the jeweler's skill in making intricate repairs and customizations, expressing great satisfaction with the quality of work and attention to detail.
Worst Review:
Dorothy mentioned frustration with the service due to delays caused by staff being unavailable for simple repairs, although she was pleased with the quick turnaround for her watch battery replacement.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-----------------------|
| Monday - Friday: 10 AM - 5:30 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
Staff members include:
- H. Daniel Chandler: Owner/President
- G. Britton Moseley: Owner/Vice President
- Tim Hipkins: Graduate Jeweler Gemologist
- Kim Hatchell: Sales Manager
- Renee Bannister: Sales Associate Sumter
- Mandi Osteen: Repair/Certified Sales Associate Sumter
- Sherry Hughes: Sales Associate Florence
- Lisa Conner: Sales Associate Florence
- Dan Dubose: Sales Associate Florence
- Leigh Roberson: Sales Associate Florence
- Kaye Williamson: Sales Associate Florence
Positivity Score: 90%
Total Customer Feedback Reviewed: 47
Store Phone Number: 8432920150