Venable's Jewelry Repair and Engraving, located at 1506 2nd Loop Rd, Florence, SC 29505, is a highly regarded jeweler known for its exceptional services in engagement ring creation and jewelry repair. With a solid rating of 4.7 based on 82 reviews across various platforms, this store has garnered a reputation for quality craftsmanship and friendly customer service. The staff, including Mr. Billy, are frequently praised for their professionalism and skill in repairing and customizing jewelry.

Operating in Florence County, Venable's offers a wide range of services, particularly excelling in engagement ring design and jewelry engraving. Many customers have expressed their satisfaction with the quality of repairs and the unique gift items available in-store. While the majority of reviews reflect positive experiences related to service quality and a welcoming atmosphere, there are a few notable concerns regarding repair timelines and customer interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Rachel mentioned a positive experience, highlighting the friendly staff and the beautiful resetting of her great grandmother's stone into a ring.

Worst Review: Samuel criticized the store for delays in the repair of a necklace, expressing frustration over lack of communication and excuses over the two-month process.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Hours of Operation |
|---------------------|
| Friday: 10 AM – 6 PM |
| Saturday: 10 AM – 4 PM |
| Sunday: Closed |
| Monday: Closed |
| Tuesday: 10 AM – 6 PM |
| Wednesday: 10 AM – 6 PM |
| Thursday: 10 AM – 6 PM |

Staff Members: Mr. Billy