REEDS Jewelers, located at 2701 David H McLeod Blvd, Unit 1104, Florence, SC 29501, is a reputable jewelry store known for its exceptional engagement ring creation services and customer-oriented approach. With a well-established presence in Florence County, this store offers a range of services including custom jewelry design, jewelry repair, ring resizing, and professional cleaning. The knowledgeable staff, including noted team members such as Savannah and Dee Dee, are dedicated to ensuring a pleasant and informative shopping experience for customers seeking the perfect engagement ring.

Overall Sentiment from Online Customer Reviews:
The general atmosphere based on customer feedback is largely positive, with an overall sentiment score of 84% positive, 10% neutral, and 6% negative.

Positive reviews highlight the friendly and knowledgeable service provided by the staff, with many customers appreciating the personal touch and professionalism during the engagement ring selection process. The staff's efforts to assist customers in finding the perfect piece are frequently noted.

Conversely, negative reviews mention occasional delays in service or communication issues regarding repairs, suggesting that while the jewelry quality and selection are commendable, operational efficiencies could be improved.

Best Review:
A customer, Randall, praised the store for its welcoming environment, noting how the staff patiently guided him through choosing an engagement ring without pressure, ultimately enhancing his overall shopping experience.

Worst Review:
D Gillins shared frustration regarding a watch repair situation, indicating that the store failed to contact their elderly aunt due to incorrect contact details in their system, highlighting a need for improved communication in customer service.

Opening Hours:
- Monday to Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned:
- Savannah
- Dee Dee