KAY Jewelers located in Magnolia Mall, Florence, SC, provides an extensive selection of engagement rings and jewelry services. Nestled at 2701 David H. McLeod Blvd, Spc. 41, this jewelry store is well-regarded for its commitment to exceptional customer service and quality products. The store's phone number is (843) 662-2472.

With over 82 reviews to consider, the overall sentiment from online customer reviews is quite positive, with approximately 75% of reviews expressing satisfaction with the service, while around 15% reflect neutral experiences, and approximately 10% note dissatisfaction.

The jeweler offers various services including engagement ring creation, jewelry maintenance, custom orders, and repair services. Staff members such as Jacob, the store manager, and Renate are frequently highlighted for their helpfulness and professionalism, contributing positively to customers' experiences.

Operating Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Elisabeth noted that KAY Jewelers is one of her favorite places for timeless pieces at reasonable prices, emphasizing her consistent positive interactions with the staff.

Worst Review:
Aliyah shared her disappointment, stating that her experience was marred by unprofessionalism and a lack of communication among employees during her visit.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.