Sarmiento Jewelers, located at 305 Rainbow Dr, Florence, SC, is a cherished local gem specializing in custom engagement ring design. With a focus on personalized service, Mr. Sarmiento is known for his craftsmanship and his ability to transform customer visions into unique pieces. The community appreciates the honesty and reliability he offers, making him a trusted choice in Florence, South Carolina.
Reviews highlight Sarmiento Jewelers' exceptional customer service, with many customers describing their experiences as friendly and welcoming. It's evident that Mr. Sarmiento takes the time to understand his clients' needs, guiding them through the creation process. While the overwhelming feedback is positive, some reviews note a bit of confusion regarding hours of operation, leading to occasional miscommunications.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experiences, while 10% remain neutral, and 10% have faced some minor issues.
Opening Hours:
Monday to Wednesday: 10:00 AM – 6:00 PM
Thursday to Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Sarah praised the store for customizing her engagement ring band, emphasizing the quick turnaround and affordability, leaving her thrilled with the final product.
Worst Review: One customer mentioned that they had difficulty receiving timely updates during the design process, which left them a bit frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 23
Store Phone Number: 8436622641