Genna Jewelers, Melbourne, FL

Genna Jewelers, located at 2304 Remi Dr Ste 103, Viera, FL 32940, is an exceptional family-owned jewelry store renowned for its engagement ring creation and outstanding customer service. With a focus on making the diamond-buying experience enjoyable and stress-free, the skilled staff, including Peter and Kateri Genna, provide personalized assistance tailored to each customer's vision. Their services include on-premises repairs performed by experienced goldsmiths, jewelry appraisals conducted by GIA Graduate Gemologists, and custom jewelry design. Genna Jewelers has built a reputation as a trustworthy establishment in Brevard County, attracting satisfied clients since 1994.

With a total of 424 reviews, the feedback reflects a distinct sentiment about the store, showcasing the quality of both the jewelry and customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Highlight Reviews:
Best Review: A customer praised the store for its exceptional service during the engagement ring selection process, commending the knowledgeable and friendly staff who made the experience enjoyable and memorable. This review highlighted the personalized attention received while creating the perfect ring. (Reviewed by Mijah J.)

Worst Review: A customer expressed disappointment in the time taken to receive appraisal documentation for a previous ring purchase, feeling neglected as they continued to wait without communication regarding their request. (Reviewed by Leilani B.)

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:45 PM
- Sunday: Closed

Staff Members:
- Peter Genna
- Kateri Genna

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.