Walden Jewelers, located at 2405 West New Haven Avenue in Melbourne, Florida, is a highly regarded destination for anyone interested in crafting their dream engagement ring. This family-owned jewelry store, with a rich history rooted in community service, is thoughtfully designed to foster a warm and welcoming atmosphere.
Under the ownership of Jason Walden, the team comprises dedicated staff members such as Kelly, Kimberly, Sadie, and Maggie, who are consistently praised for their exceptional customer service. Customers appreciate how they take the time to truly listen to their visions and provide tailored guidance through the entire engagement ring creation journey. With services ranging from custom designs to jewelry repairs, they cater to a diverse clientele looking for unique pieces that hold special meaning.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% report neutral experiences and another 10% have encountered some issues.
Opening Hours:
- Tuesday to Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday to Monday: Closed
Best Review: Laura shared her delight with the beautiful rings created for her daughters, emphasizing the excellent customer service throughout the process.
Worst Review: Phillip expressed disappointment over feeling rushed during his visit and noted that customer interactions lacked warmth at times.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 272
Store Phone Number: 3217253760