REEDS Jewelers, located at 1700 W New Haven Ave, Unit 309A, Melbourne, FL 32904, is a notable destination for those seeking quality engagement rings and exceptional customer service in Brevard County. With a strong focus on engagement ring creation, the staff, including praised team member Christina L., consistently receive acclaim for their warm hospitality and extensive knowledge. Customers highlight the ease of selecting the perfect ring, often noting that the team goes above and beyond to accommodate individual preferences and budgets.
While most reviews reflect positive experiences, a few negative comments mention communication issues regarding repairs, indicating room for improvement in that area. Overall, the atmosphere is welcoming, making it a preferred choice for couples embarking on their engagement journey.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: A customer named Jimmy praised the outstanding service he received from Christina L., noting her expertise and attentiveness in helping him select an engagement ring for his 25th anniversary.
Worst Review: Rachel expressed dissatisfaction with a particular staff member's demeanor, suggesting an inconsistency in customer service experiences.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members:
- Christina L.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 9
Store Phone Number: 3217287997