Georgetown Jewelers, located at 11110 Waldorf Market Pl, St Charles, MD 20603, operates within Charles County, providing a variety of jewelry services, including engagement ring creation. Known for both custom jewelry design and jewelry repair, Georgetown Jewelers has been serving the community since its establishment. The store is open Monday to Saturday from 11 AM to 7 PM and on Sunday from 11 AM to 6 PM. For inquiries, customers can reach them at (301) 638-7102.
The store has received 25 reviews, which reflect a mixed atmosphere among customers. While some express satisfaction with the quality and service, others have voiced frustrations regarding pricing and repair experiences. The positive feedback highlights the friendly demeanor of the staff and the quality of craftsmanship, which clients appreciate, especially for engagement rings. However, negative experiences regarding slow service and perceived overpriced repairs appear to detract from the overall customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 48%
Neutral: 16%
Negative: 36%
Best Review:
One customer praised the quality of work and highlighted the responsiveness and friendliness of the staff, showcasing an overall positive shopping experience.
Worst Review:
Another reviewer expressed dissatisfaction, claiming the service was subpar and the repairs did not hold up as expected, leading to frustration.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday: 11 AM – 7 PM
- Tuesday: 11 AM – 7 PM
- Wednesday: 11 AM – 7 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 7 PM
- Saturday: 11 AM – 7 PM
- Sunday: 11 AM – 6 PM
Positivity Score: 56%
Total Customer Feedback Reviewed: 25
Store Phone Number: 3016387102