Gold USA, located at 11110 Mall Circle, Waldorf, MD, is a jewelry store specializing in a variety of services, including engagement ring creation, jewelry repairs, and watch servicing. The store operates within Charles County and prides itself on offering good prices and a selection of quality pieces, often recognized for its exceptional engagement ring services.

The reviews indicate a mixed sentiment around the store. Notably, there are positive mentions of staff providing excellent service, particularly in terms of jewelry repairing and pricing. Some customers highlight the efficiency in fixing jewelry on the spot and express satisfaction with the quality of their purchases.

Conversely, several negative reviews point to issues such as poor repair quality, unprofessional service, and long wait times for services rendered, particularly for watch repairs. Customers have experienced dissatisfaction due to miscommunications and overall service delays.

Overall Sentiment from Online Customer Reviews:
Based on a total of 15 reviews, the store has an estimated 60% positive sentiment, 20% neutral, and 20% negative.

**Opening Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

**Staff Members:**
- No specific staff members were mentioned.

Best Review: A customer appreciated the store's quick service, stating they were able to get a ring repaired on the spot without charge, highlighting the excellent customer service they received.

Worst Review: Another customer expressed disappointment with the quality of watch repairs, noting multiple issues with their watch upon pick-up and a lack of communication regarding its status.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.