The Jared Galleria of Jewelry, located at 3088 Waldorf Market Place, Waldorf, MD 20603, is a well-known jeweler specializing in engagement ring creation and services. Open daily, the store offers a compelling selection of fine jewelry, including rings, necklaces, and earrings tailored for that special occasion. Their operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
The store is noted for its variety of services, including custom jewelry design, on-site repairs, and personalized engraving. Customers appreciate the skilled and professional staff who guide them through the process of selecting and creating unique engagement rings.
However, there are mixed sentiments regarding service quality, with several customers expressing dissatisfaction with slow response times and inconsistent experiences.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from the 238 reviews is primarily negative, with a clear divide in customer experiences. Positive sentiment is at 25%, neutral at 15%, and negative sentiment stands at 60%.
Best Review:
A customer praised the helpfulness and professionalism of the staff, mentioning that they consistently received excellent service while choosing an engagement ring, highlighting the store's knowledgeable employees.
Worst Review:
Another reviewer expressed frustration over poor customer service, detailing experiences of delays, ring repairs gone wrong, and a lack of helpfulness from the staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 32.5%
Total Customer Feedback Reviewed: 238