Golden Renaissance Jewellers, located at 2591 Crain Hwy, Waldorf, MD 20601, is renowned for its exceptional engagement ring creation and personalized jewelry services. With over 894 reviews accumulated, this family-owned jeweler has built an impressive reputation since its establishment in 1981. The experienced staff, including the friendly owner Randall Heim and manager Katie, is dedicated to providing top-notch service, which is frequently highlighted by satisfied customers. They offer a range of services, including custom design, jewelry and watch repair, appraisals, and engraving, catering to the needs of clients in Charles County and surrounding areas.
The overall sentiment from online customer reviews is positive, with approximately 90% expressing satisfaction with their experiences, while around 5% appear neutral and 5% convey negative feedback. Customers appreciate the welcoming atmosphere and professional assistance they receive when creating custom engagement rings.
Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:30 PM
- Sunday: Closed
Staff Members:
- Randall Heim
- Katie T.
Best Review: A customer named Jennika praised the attentive care received during her father's wedding band transformation into a thumb ring, mentioning that the jeweler handled her request with great sensitivity and produced a perfect result.
Worst Review: Karen expressed dissatisfaction with the high markup on their jewelry, comparing prices unfavorably with online options for similar items.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 894
Store Phone Number: 3018437377
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