Symphony Jewelers in Hurst TX

Symphony Jewelers, located at 1101 Melbourne Rd Ste 3021, Hurst, TX 76053, is a well-regarded jewelry store specializing in engagement ring creation. The store is known for its excellent customer service and a wide selection of stunning diamond jewelry. Staffed by knowledgeable and friendly professionals, including Nash and Sunny, the team is committed to helping customers find the perfect piece within their budget, focusing heavily on personalized service.

Operating in Tarrant County, Symphony Jewelers offers various services, including jewelry repair, custom ring design, and financing options. Customers appreciate that the staff takes the time to educate them about diamonds and other products, ensuring a comfortable and informed buying experience.

Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Among 1246 reviews, most customers express satisfaction with their experiences, citing the attentive service and the quality of the products. However, some negative feedback highlights issues with pressure sales tactics and refund policies, leading to varied experiences for different shoppers.

Best Review: Gabriela praised the stellar service from Sunny and Sean, noting their patience and attentiveness in helping her find exactly what she was looking for.

Worst Review: Suzanne expressed disappointment over an experience regarding a return policy, indicating dissatisfaction with the company's practices despite initially feeling good about the service.

**Operating Hours**:
Monday: 10:00 AM - 9:00 PM
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 9:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM

Staff members: Nash, Sunny

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.