Zales Jewelers, located at 1101 Melbourne Rd., Ste. 3041, Hurst, TX 76053, is a prominent destination for engagement ring creation and customized jewelry services. This store operates in Tarrant County and is known for its extensive selection of fine jewelry, including engagement rings, wedding bands, necklaces, and more. Customers can benefit from personalized consultations provided by knowledgeable staff members, with the option to create custom engagement rings to suit individual tastes.

The store is open for business during the following hours:

| Day | Opening Hours |
|-----------|----------------------|
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |

Customers have reviewed the store extensively, with a total of 155 reviews available. The overall sentiment from online customer reviews is:

- Positive: 45%
- Neutral: 25%
- Negative: 30%

This reflects a varied atmosphere of experiences, with many praising the knowledgeable and friendly staff, while others report issues with customer service and communication.

Best Review: Nathan highlighted the outstanding service received from a staff member named Deon, describing him as the nicest and most helpful sales person, and mentioning a positive overall experience during his visit.

Worst Review: Kylen expressed dissatisfaction after an employee mishandled his wedding ring during routine cleaning, leading to a negative service operation that he would not recommend to anyone.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned in the reviews include Deon, Erin, and Natalia.